Jio Customer Care

If you are facing any issue regarding any Reliance Jio Service then you will be more than happy to know that the representatives are available for your assistance 24X7. You can contact the Jio Customer Care Service through the following methods:


You can call the Jio Customer Care Service regarding different services/issues on the numbers given below:

JioCare: 1860-893-3333

For recharge plans, data balance, validity, recharge confirmation and offers: 1991

For Queries: 199

For Complaints: 198

From other networks: 1800-889-9999

For Activation of HD Voice & Data Services: 1977

For Activation of Data Services only: 1800-890-1977

Device Care Helpline for JioPhone, LYF Mobile & JioFi (9 am – 9pm) : 1800-890-9999

Helpline for Jio Enterprise Mobility Services: 1800-889-9333

Helpline for Enterprise Connectivity Services & Business Solutions: 1800-889-9444

Helpline for New Business Connection: 1800-889-9555

Helpline for JioFiber Customers: 1800-896-9999

Helpline for Online Shopping: 1800-893-3399


You can email the Jio Customer Care Service regarding different services/issues on the email addresses given below:

For joining the Jio Digital World: [email protected]

Queries related to Online Shopping: [email protected]

Existing Enterprise Mobility customers: [email protected]

Existing Enterprise Connectivity & Business Solution customers: [email protected]

For a new business connection: [email protected]

For queries related to JioFiber: [email protected]

For any security vulnerability: [email protected]

Reliance Jio Service Center

If your problems cannot be resolved through a call or email then you can visit the Jio Service Center. You can locate the nearest Jio Service Center from this link:

Reliance Jio Stores

You can locate the nearest Reliance Jio Stores from the following link. Just enter your Area/Location/Pincode and the website will tell you about all the Jio Store in that area.